General Terms and Conditions (GTC) for Voice Artists on CrispyVoice

1. Scope and Contracting Parties

1.1. These General Terms and Conditions (hereinafter "GTC") govern the contractual relationship between CrispyVoice (hereinafter "Provider") and professional voice artists (hereinafter "Voice Artist") who use the CrispyVoice platform to create and offer their AI-cloned voice.
1.2. By registering on the CrispyVoice platform and creating an account, the Voice Artist fully accepts these GTC.
1.3. The Provider reserves the right to modify these GTC at any time. Changes will be communicated to the Voice Artist via email at least 30 days before they take effect.

2. Service Description

2.1. The Provider offers a platform that enables Voice Artists to create an AI-cloned version of their voice and sell audio files generated with this AI voice to their customers.
2.2. The Provider offers two subscription plans:
a) Monthly Plan: Includes voice cloning, payment processing, website integration, AI advisor/editor, club membership, and approval documents for customers, with a 10% fee per sale. b) Yearly Plan: Includes the same services as the Monthly Plan but with a reduced fee of 5% per sale.
2.3. Additionally, the Voice Artist can choose between two audio quality options:
a) BASIC: No audio editing (Free)
b) PRO: Premium audio editing by sound engineers, including EQ optimization, dynamic processing, mixing & mastering, noise removal, and volume optimization.
2.4. The generated audio files are provided in MP3 format with 128 kbit/s in mono quality.

3. Account Registration and Contract Duration

3.1. To use the services, the Voice Artist must register and create an account on the CrispyVoice platform, providing accurate and complete information.
3.2. Contract duration and termination: a) Monthly Plan: The contract runs for one month and can be terminated at any time. Termination becomes effective at the end of the current billing period. b) Yearly Plan: The contract runs for 12 months and can be terminated with one month's notice before the end of the contract period. If not terminated, the contract automatically renews for another year.
3.3. The Provider reserves the right to terminate the account of a Voice Artist with immediate effect if there is a violation of these GTC or applicable law.

4. Fees and Payment

4.1. The fees for the subscription plans are as specified in the current price list on the CrispyVoice website.
4.2. All subscription fees are charged in advance at the beginning of each billing period (monthly or yearly).
4.3. For sales of AI-generated audio files, the Provider charges a commission of 10% for the Monthly Plan and 5% for the Yearly Plan. These commissions are automatically deducted at the time of sale.
4.4. The remaining amount (after deduction of the commission) is immediately credited to the Voice Artist.
4.5. All payments are processed via Stripe. The Voice Artist must provide valid payment information and keep it updated.
4.6. Additional services, such as promotional support through ads on social media platforms, can be booked separately and will be charged according to the rates agreed upon at the time of booking.

5. Rights and Obligations of the Voice Artist

5.1. The Voice Artist retains all rights to their original voice and to the AI-cloned voice. The Provider does not acquire any rights to use or sell the Voice Artist's voice.
5.2. The Voice Artist is obligated to: a) Provide high-quality audio recordings for the voice cloning process (studio quality, minimal reverb, no background noise) b) Only sell the AIcloned voice through the CrispyVoice platform and its API c) Comply with all applicable laws and regulations d) Not use the platform for generating or distributing illegal, offensive, or harmful content e) Keep their account credentials confidential f) Set appropriate pricing and license terms for their customers
5.3. The Voice Artist is responsible for the security of their account. In case of unauthorized access due to negligence on the part of the Voice Artist, the Voice Artist shall be liable for any resulting damages.

6. Rights and Obligations of the Provider

6.1. The Provider is obligated to: a) Provide the platform and services as described in Section 2 b) Ensure the technical functionality of the platform c) Implement appropriate security measures to protect the Voice Artist's data d) Process payments promptly and accurately e) Provide customer support as specified in Section 7
6.2. The Provider reserves the right to: a) Implement an AI advisor/editor to prevent the generation of hate speech or political content b) Temporarily suspend services for maintenance or security reasons c) Update and improve the platform and its features
6.3. The Provider does not acquire any rights to use or sell the Voice Artist's original or AI-cloned voice and may only store the data on its servers.

7. Support and Additional Services

7.1. The Provider offers the following support services: a) Technical support for platform usage b) Support for integration of the service into the Voice Artist's website c) Support for sales through the community d) AI advisor/editor functionality to prevent inappropriate content generation
7.2. Club Membership includes: a) Support services b) Bi-annual events c) Access to a newsletter with tips, tricks, and AI news d) Future access to a forum (when available)
7.3. Additional promotional services can be booked separately and will be charged according to the rates agreed upon at the time of booking.

8. Data Protection and Security

8.1. The Provider processes the Voice Artist's personal data in accordance with applicable data protection laws.
8.2. Voice samples are protected against unauthorized copying through a "crisping" technique (similar to a beep tone).
8.3. All data is stored on servers from AWS and/or Hetzner. The data is stored indefinitely, even after contract termination.
8.4. Access to the data is limited to: a) The Voice Artist b) The customers of the Voice Artist (only for the specific audio files they purchase) c) The Provider (for storage purposes only, not for use)
8.5. The Provider implements appropriate technical and organizational measures to protect the Voice Artist's data against unauthorized access, loss, or damage.

9. Website Integration

9.1. Upon request, the Provider shall support the integration of the CrispyVoice service into the Voice Artist's website through HTML or CSS customisations.
9.2. Integration services are currently offered free of charge but may be subject to charges in the future. Any changes to the pricing of integration services will be communicated in advance.
9.3. Technical support for integration issues is available via email at welcome@crispyvoice.com.

10. Quality Assurance and Technical Specifications

10.1. All AI-generated audio files are provided in MP3 format with 128 kbit/s in mono quality.
10.2. If the Voice Artist selects the PRO option, the Provider will ensure professional audio editing, including EQ optimization, dynamic processing, mixing & mastering, noise removal, and volume optimization.
10.3. If the audio recordings provided by the Voice Artist for cloning are of insufficient quality, the Provider will contact the Voice Artist to request improved recordings.

11. Liability and Warranty

11.1. The Provider warrants that the platform will function substantially as described in these GTC.
11.2. The Provider's liability is limited to intent and gross negligence. Liability for slight negligence is excluded to the extent legally permissible.
11.3. The Provider is not liable for: a) Content generated by the Voice Artist's customers b) Misuse of the Voice Artist's account if due to the Voice Artist's negligence c) Interruptions in service due to technical issues beyond the Provider's control d) Indirect or consequential damages, including lost profits
11.4. The Voice Artist shall indemnify the Provider against all claims by third parties arising from the Voice Artist's violation of these GTC or applicable law.

12. Intellectual Property

12.1. The Provider owns all intellectual property rights to the CrispyVoice platform, including the AI technology used for voice cloning.
12.2. The Voice Artist retains all intellectual property rights to their original voice and to the AI-cloned voice.
12.3 The Voice Artist grants the Provider a limited license to store and process their voice data solely for the purpose of providing the services described in these GTC.

13. Termination

13.1. Either party may terminate the contract in accordance with the terms specified in Section 3.2.
13.2. Upon termination, the Voice Artist will no longer have access to the platform's services, but all previously generated audio files will remain available to the Voice Artist's customers who purchased them.
13.3. The Provider will continue to store the Voice Artist's data indefinitely, even after termination, unless the Voice Artist explicitly requests deletion.
13.4. In case of a material breach of these GTC, either party may terminate the contract with immediate effect.

14. Confidentiality

14.1. Both parties agree to keep confidential all non-public information obtained in connection with this contract.
14.2. This confidentiality obligation survives the termination of the contract.

15. Dispute Resolution

15.1. In the event of disputes arising from or in connection with this contract, the parties commit to first seeking an amicable solution.
15.2. If no agreement can be reached, the matter shall be referred to the competent courts at the Provider's registered office.

16. Final Provisions

16.1. These GTC and the contractual relationship between the Provider and the Voice Artist are governed by Swiss law.
16.2. The place of jurisdiction for all disputes arising from or in connection with these GTC is the Provider's registered office.
16.3. Should individual provisions of these GTC be or become invalid, the validity of the remaining provisions shall remain unaffected.
16.4. These GTC were last updated on [09.05.2025].

Contact: CrispyVoice Email: welcome@crispyvoice.com